Okbajje FAQ –
All Your Questions Answered

No. Under Okbajje's policy, each person may only hold one account. If multiple accounts are found, both may be closed and the balances forfeited.

On the login page, click the "Forgot Password?" option. A reset link will be sent to your registered mobile number or email. Use that link to set a new password and log back into Okbajje.

Yes, KYC verification on Okbajje is mandatory before making a withdrawal. You will need to upload a photo of your National ID or passport. This ensures the security of your account and helps prevent fraud.

You must be at least 18 years old to register on Okbajje. Minors are strictly prohibited from creating or using an account. Providing false information during age verification will result in permanent account closure.

New members receive a 100% welcome bonus on their first deposit at Okbajje. That means if you deposit BDT 1000, you start playing with BDT 2000.

Okbajje bonuses come with wagering requirements, generally 15–30 times the bonus amount. For example, a BDT 1000 bonus with a 20x wagering requirement means you need to place BDT 20,000 in bets before withdrawing.

Okbajje offers a reload bonus every week. Deposit a specified amount and the bonus will be credited to your account. Extra bonus offers are also available during special occasions and the cricket season.

Okbajje's cashback program refunds a set percentage of your weekly or monthly losses — typically between 5% and 15%. VIP members receive cashback at a higher rate.

Okbajje supports all major payment methods popular in Bangladesh. You can deposit and withdraw via bKash, Nagad, Rocket, and bank transfer. Crypto payment support is also being added gradually.

The minimum deposit on Okbajje is just BDT 200 — lower than most other platforms in Bangladesh, so new users can start gaming with a small investment.

Withdrawals on Okbajje are typically processed within 15 minutes to 24 hours. bKash and Nagad transfers are usually even faster. Delays may occur if your KYC verification is not yet complete.

Okbajje does not charge any deposit fees. However, your payment provider (such as bKash or Nagad) may apply a small transaction fee. Withdrawals are also generally free of any additional charges.

Okbajje offers a wide range of games, including Live Casino, slots, Sports Betting, cricket betting, football betting, and much more. New games are added regularly.

Okbajje's Live Casino features Bengali-speaking dealer sessions, created specifically for Bangladeshi users so there is no language barrier.

Yes, all Okbajje games run smoothly on mobile browsers and the Okbajje app. You'll enjoy a seamless gaming experience on both Android and iOS. Games are optimized to load even on slow internet connections.

Absolutely. Cricket betting is the most popular category on Okbajje. You can bet on all types of cricket matches, including BPL, IPL, Test, ODI, and T20. Live betting is also available.

Yes. Okbajje uses 256-bit SSL encryption to keep all your personal and financial information secure. Your data is never sold or shared with any third party.

Go to Account Settings and find the 2FA option under the Security section. Enable it by verifying your mobile number. From then on, an OTP will be sent to your phone at every login.

Change your password immediately and notify Okbajje support. Our support team will log out all active sessions on your account and investigate any suspicious activity.

Yes, the Okbajje support team provides full assistance in Bengali. Our support agents are equipped to deliver fast and effective solutions in Bengali, keeping the needs of Bangladeshi users in mind.

Submit a complaint via live chat or email. You will receive a ticket number for your complaint. Okbajje aims to resolve all complaints within 48 hours.